FTP error message: Dreamweaver cannot determine the remote server time...

[amphibianZ]

We recently switched to a new host/server, we maintain multiple sites in a team
environment using Dreamweaver and Collaborate, and we are now having a problem
that didn't occur on our old server.

When we try to connect to a site via Dreamweaver FTP, we get the following
error message, and synching between local/remote and team members is "broken":

Dreamweaver cannot determine the remote server time. The Select Newer and
Synchronize commands will not be available.

Please advise.
Thanks in advance.

[Murray *TMM*]

Try enabling passive FTP in your remote site definition.
--
Murray --- ICQ 71997575
Team Macromedia Volunteer for Dreamweaver
(If you *MUST* email me, don't LAUGH when you do so!)
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Post by amphibianZ
We recently switched to a new host/server, we maintain multiple sites in a team
environment using Dreamweaver and Collaborate, and we are now having a problem
that didn't occur on our old server.
When we try to connect to a site via Dreamweaver FTP, we get the following
Dreamweaver cannot determine the remote server time. The Select Newer and
Synchronize commands will not be available.
Please advise.
Thanks in advance.

[amphibianZ]

Thank you. That does work. Can you explain why this works? Is this just a workaround, or a fix that addresses some server configuration I'm unaware of?

Thanks again in advance.

[Murray *TMM*]

It breaks the requirement that each packet transmitted by DW be acknowledged
by the server. What is probably happening is that your firewall is breaking
the two-way communication in such a way that DW never gets the return
packet. By enabling passive FTP, you tell DW to just ignore that break. A
better solution would be to find out why the Firewall is blocking the return
packets from the server, and then re-enabling non-passive FTP.
--
Murray --- ICQ 71997575
Team Macromedia Volunteer for Dreamweaver
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.dreamweavermx-templates.com - Template Triage!
http://www.projectseven.com/go - DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs, Tutorials & Resources
http://www.macromedia.com/support/search/ - Macromedia (MM) Technotes
==================

Post by amphibianZ
Thank you. That does work. Can you explain why this works? Is this just a
workaround, or a fix that addresses some server configuration I'm unaware
of?
Thanks again in advance.

[johno391]

I just started having the same problem. I have 3 sites I manage and I get the
same response when I try to put files to the server at Interland. I can see my
files using the remote view. I tried enabling passive FTP but it didnt make a
difference. Any others have this problem?

[Murray *TMM*]

What has changed in your local environment since you last connected? SP2?
Firewall? Antivirus?
--
Murray --- ICQ 71997575
Team Macromedia Volunteer for Dreamweaver
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.dreamweavermx-templates.com - Template Triage!
http://www.projectseven.com/go - DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs, Tutorials & Resources
http://www.macromedia.com/support/search/ - Macromedia (MM) Technotes
==================

Post by johno391
I just started having the same problem. I have 3 sites I manage and I get the
same response when I try to put files to the server at Interland. I can see my
files using the remote view. I tried enabling passive FTP but it didnt make a
difference. Any others have this problem?

[johno391]

I just found out what the problem was. I had let my log files accumulate and
they had taken up all of my server space. Once the log files were deleted
everything was back to normal and I was able to put files again without
receiving that message. I guess many paths can lead to the same problem. Thanks